Cancellation Policy

This policy explains how to cancel a service, engagement, or subscription with Vanplant Ventures Ltd. (“Vanplant”).

Product build and operate engagements

Vanplant primarily delivers product build-and-operate engagements under a written service agreement. The cancellation terms for a given engagement — including any notice period and fees for work already performed — are defined in that agreement. If you are unsure of your terms, contact us and we will walk you through them.

Subscriptions

If you hold a recurring subscription to a Vanplant product, you can cancel it at any time by contacting support@vanplant.app (or, where the product provides one, an in-product cancel option). Cancellation stops future renewals; unless stated otherwise in your agreement, access continues until the end of the period you have already paid for.

How to cancel

Email support@vanplant.app with your name and the service or subscription you want to cancel. We will confirm the cancellation and explain any next steps under your agreement.

Contact

Questions about cancelling? Reach us at support@vanplant.app or +1 (902) 580-5149.