Terms of Service

These Terms of Service (the “Terms”) govern your use of vanplant.app and the services offered by Vanplant Ventures Ltd. (“Vanplant”, “we”, “us”). By using this website or engaging our services, you agree to these Terms.

Who we are

Vanplant is a software venture studio. We design, build, and operate software products, and we work with founders to build new products through our Foundry program. Products we build and operate include OrderHubNow (a wholesale order-management platform) and Observation Engine (a document-to-observation analysis tool). This website presents our business and portfolio and lets prospective founders get in touch.

Services and engagements

This website is informational. Any paid product engagement, build service, or subscription is provided under a separate written agreement (an order form or service agreement) that sets out scope, fees, payment terms, and cancellation terms. Where those documents conflict with these Terms, the signed agreement governs for that engagement.

Acceptable use

You agree not to:

• use the site or our services for any unlawful purpose;
• attempt to disrupt, probe, or gain unauthorized access to our systems;
• scrape, copy, or resell site content except as allowed by law; or
• misrepresent your identity or affiliation.

Intellectual property

The content, design, and marks on this website are owned by Vanplant or used with permission. Product names, logos, and screenshots belong to their respective owners. You may not use our marks without our written consent.

Payments

Where an engagement involves payment, fees are set out in the applicable order form or service agreement. When we process card payments we use Stripe as our payment processor; your payment is also subject to Stripe’s terms. Refunds and disputes are handled as described in our Refunds & Disputes policy.

Third-party services and links

Our products and this site may link to or rely on third-party services (for example, hosting, analytics, or integrations). We are not responsible for the content or practices of third parties.

Disclaimers

The website is provided “as is” without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, Vanplant will not be liable for indirect, incidental, or consequential damages arising from your use of the website. Nothing in these Terms limits liability that cannot be limited under applicable law.

Compliance and export

You agree to comply with all applicable laws when using our website and services, including export-control and sanctions laws. Our services are not offered where prohibited by law.

Governing law

These Terms are governed by the laws of the Province of Alberta, Canada, and applicable federal laws of Canada, without regard to conflict-of-law rules.

Changes

We may update these Terms from time to time. The current version is always posted on this page with its effective date.